Elan Lifestyle

Élan Lifestyle has taken concierge to the next level. Our dedicated, in-house Lifestyle Managers provide a unique and powerful tool for property developers to enhance their appeal to owners and tenants, and for employers to attract and retain the staff they need to grow their business.

By taking care of their essential but time-consuming day-to-day needs, Élan Lifestyle makes your employees more productive and your customers happier. From sourcing tickets to a sold-out event to planning a last-minute weekend getaway, our Lifestyle Managers are the ideal incentive for busy individuals. Our global network of suppliers and partners means we can undertake virtually any request, anywhere in the world.

We can also train existing concierge staff to international standards, raising the quality of your service without the time and expense of recruiting new staff. Set your business apart from the crowd: Take it to the next level with Élan Lifestyle.

Our programmes

Infinite

With so many office and residential buildings - and more opening almost every day - it can be difficult for a developer to gain and maintain a competitive edge.

Many claim to be the biggest, best and most expensive, but few can claim to offer the levels of service that Elan Lifestyle's Infinite programme provides.

By matching the levels of service to the opulence of the interiors, our in-house Lifestyle Manager provides a powerful yet cost-effective way to set your development apart from the competition. Your customers can take advantage of a huge number of services - from purchasing an exclusive gift and creating an itinerary for VIP guests to time-consuming chores such as global restaurant reservations and practical help around the home - all through a dedicated Lifestyle Manager within your building or development.

Thanks to our international network of suppliers and partners, you can extend those benefits to your customers when they travel abroad, all through the same single point of contact.

Our service is white label, meaning that although your dedicated Lifestyle Managers will be recruited, employed, trained and managed by us, they will work as part of your brand. We do not, and will never, disclose the names of our clients to the public.

Corporate Concierge

It's a common complaint from companies across the region. Business is booming, there are a wealth of opportunities ready to be exploited, but that potential expansion is being held back by problems in attracting and retaining the right staff.

Élan Lifestyle has the solution. Our Corporate Concierge service provides businesses with a unique competitive edge, transforming your company into an employer of choice. Not only that, but we can help new employees settle in faster and existing staff work more productively, saving you both time and money.

Moving to the UAE can be a difficult, time-consuming process. With arranging a house, car, school, phone line, bank account and utility connections - all of which must be done during working hours - it can be weeks, even months, before an employee is ready to give his or her full attention to the job they were brought to the country to do.

By taking care of these stressful but essential tasks, our Lifestyle Managers enable new employees to concentrate on what they should be doing - helping you to grow your business.

The benefits don't stop there. Through your dedicated Lifestyle Manager we can arrange everything from work-related tasks such as travel planning and event organisation to personal needs such as home help and purchasing gifts, leaving employees free to focus on their work while making your company more attractive as an employer.

Elevate

Take the skills of your existing concierge staff to a new level with Elevate, Élan Lifestyle's unique training and development programme.

In many hotels, property developments and luxury retail outlets, the concierge staff are the people your customers deal with most often. As such they are crucial to the way in which your organisation is perceived.

Millions of dollars spent on marble flooring and marketing campaigns can be undermined in seconds by poor service. At the same time, excellent service can make an impression that lasts a lifetime.

Some concierge staff have the ability, but lack the training they need to be truly effective. Others may be well trained, but are frustrated by a lack of empowerment.

Élan Lifestyle's Elevate programme is not a one-off training session: It is a year-long partnership to help grow your business. Our UK-certified, experienced trainers will work with your existing staff to elevate each individual to the highest standard. Working within your own corporate structure and to your unique requirements, staff will be empowered to take responsibility for your customers' requests, increasing the number of satisfied clients.

Our 24/7 support team can assist with any challenging requests, allowing you to tap into our vast global network of suppliers and partners to ensure that your high-value clients receive unparalleled levels of service

THE ULTIMATE SERVICE PROVIDED IN ALL OF OUR PROGRAMMES

The Ultimate Service is delivered by our Lifestyle Managers who are proactive, display attention to detail, customer centric and trained to consider the emotional needs of their customers.

Empowered to offer swift efficient solutions and liase comfortably on a peer to peer level of communication, our Lifestyle Managers are the backbone to our operation ensuring we meet the expectations of our clients.

TRAVEL BOUTIQUE

Our travel boutique provides you with your own on-site travel representative to assist you with every aspect of your trip.

Hotel reservations
Luxury villa rentals
Yacht charter
Holiday itineraries
Commercial Flights
Private business charter
Local weekend breaks
Family vacations
Visas

DINING OUT

Allow us to suggest a dining experience to match the occasion. Our Lifestyle Managers have access to a vast global network of the finest restaurants around the world and work to understand each of their clients so their preferences can be anticipated in advance.

Global table reservations
Private Dining
Business lunches
Romantic settings

CORPORATE HOSPITALITY

When VIP clients arrive in town, first impressions are essential, but ensuring everything is ready can be a time-consuming task. Why not hand over the details to Élan Lifestyle and allow our Lifestyle Managers to wow your clients with an unforgettable stay. Meet and greet directly from the aircraft, avoiding airport congestion

Chauffeur drive
Helicopter transfers
Yacht charter with dinner and entertainment
VIP tables (at concerts, sporting events, shows)
Private dining
Private excursions
Short breaks within the UAE (hotel accommodation, transport)
Tailor-made launch events

NIGHTLIFE

If you're planning a night out with friends or looking to access the hottest clubs when you travel, our Lifestyle Managers can ensure you make the most of your nights out.

Worldwide database of bars & clubs

TICKET HOTLINE

From arranging tickets to a sought after, sold-out event and front row seats at fashion weeks to accessing major sporting events and concerts, theatre, musicals and shows around the world, your Élan Lifestyle Manager should be the first port of call.

HOME SUPPORT

From moving house to sourcing a general tradesman, the Élan Lifestyle home support team can assist you in many areas and save valuable time

Baby sitting
Maid service
Pet sitting
General tradesmen
Interior designers
Pool fitters
Outdoor misters for the summer months
Garden heaters for the winter months

RELOCATION SUPPORT

Moving house can be a challenging experience. Combine that with starting a new job, relocating the family, plus changing the children's school and stress levels rise while productivity falls. Élan Lifestyle can assist and support the family through the entire process.

PERSONAL SHOPPING

From exclusive, hard-to-find luxury items to offering suggestions on gift ideas, the Élan Lifestyle Managers have global connections to source virtually anything you desire.

RELAXATION

Whether you prefer to relax with a round of golf, a spa treatment or a weekend sailing with friends, we will always be there to make arrangements to suit your individual needs